Tuesday 11 February 2014

Helping Hands - Our first spinal injury customer in 1999 by CEO, Tim Lee



Back in 1989 Helping Hands was a traditional Home Care agency providing support mainly to the elderly members in our local communities. Over the years it became clear to us that some of our elderly customers wanted or needed full time support and the reassurance of having a live in carer with them most of the time.  They chose this rather than going into a residential home. They wanted to stay at home, maintain their independence and have the support and companionship of someone living with them.
As our confidence in providing our Live in Care service grew, we saw opportunities to facilitate younger adults, including those with Spinal Injuries, to retain their independence and live independently. Back in 1999 we started support for our first spinal injury customer and since then we have supported many more.  Some customers we have assisted through their rehabilitation programme, others we continue to provide long term care so that they are able to live independently, grow in confidence and maintain the lifestyle choices that they have made.  We support those with spinal injuries to further their studies at college or university, to continue with employment and to enjoy their chosen hobbies and activities.   Sometimes we help in the transition from being looked after by family carers, to living away from parents and having a carer live in.
As Helping Hands has grown, so has our knowledge in how best to support each customer in a way that truly meets their individual needs. Our carers are able to support both the physical and emotional needs of those living with spinal injuries and as our knowledge is continually enhanced, so is the training that we provide to those supporting our customers, so that we always provide the best care possible.

No comments:

Post a Comment